Evaluation guide
Plan Your Customer Verification Workflow
Map the information you collect, the identity checks you need, and how screening results reach a reviewer before choosing a verification integration.
Prepared by CirclesCheck · Updated . Product evaluation guidance; independent regulatory review is not claimed.
List the verification steps you need
Separate identity document checks from sanctions and PEP screening. Write down which steps your process needs and when a human reviewer must intervene.
Test the customer experience
Evaluate accepted inputs, unclear document images, failed submissions, and how a customer retries. Confirm what data your business needs to store and what can be deleted.
Connect results to a review record
Keep the verification reference, its status, and relevant screening decisions linked to the customer. Give reviewers an explicit queue for failed or incomplete checks.
Estimate two allowances
Screenings and KYC verifications have separate monthly allowances. Model both at your expected volume, including recurring scans and legitimate retries.
Evaluate the workflow
Use your organization's policy and applicable official guidance to decide the controls you need. This article describes a product evaluation workflow, rather than a regulatory determination.