Your First Customer Screening Review: A Worked Example

A fictional onboarding case

A small payments team screens a fictional customer, Alex Morgan. The service returns a record with a similar name. The reviewer compares the available birth date, country, and source evidence before making a decision. This example is illustrative, not an actual screening result.

What the reviewer needs

Keep the submitted identifiers, returned screening reference, source evidence, and reviewer notes together. A score can help prioritize work, but the reasoning for the decision needs to be readable later.

If key identifiers are missing, mark the finding for further review rather than treating it as cleared. A failed or unavailable screening also needs an explicit follow-up action.

What happens next

After review, the team decides whether the customer belongs on its monitored portfolio. Paid CirclesCheck plans enable recurring customer monitoring; scans consume the monthly screening allowance.

Turn the example into an evaluation

Build fixtures that represent your actual customer data, including aliases and incomplete records. Keep expected outcomes alongside your reviewer decisions. Use the screening test plan to structure the evaluation.